Welcome to our ongoing series of FAQ blogs about the core principles of LaL’s methodology. In this FAQ, CEO Shayne Hughes discusses what prevents us from changing behaviors that don’t serve our goals.
Q. Most people know the pain of trying to change a behavior like being argumentative or procrastinating. Why is it so difficult to do?
The first problem lies in recognizing we even have an unhelpful behavior. We don’t tend to notice our own leadership and communication styles. And there’s such rampant conflict avoidance in the workplace, people rarely express their feedback to one another.
The second obstacle is when you do notice something needs to be changed, it’s not enough to tell yourself, oh, I should do something different. People need to uncover why they began the behavior in the first place. It’s not an accident that they’re repeating it.