In attending LaL together with my team, we realized that until we were able to have non-ego-driven, open, honest and complete communication, we only stayed on the surface of the issues. LaL has helped me to learn how not to avoid conflicts, but to use them to address the real issues and save immeasurable time and energy.
I’ve used different online feedback services, and it can be somewhat daunting to receive a report and feel like you need to work through it yourself. Dialoguing about it with your LaL coach gives you much better insight and understanding. Through that process, your coach helps you uncover your blind spots and assess what is most important to focus on. For me, the process was a real springboard.