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Ben Phillips

I discovered the incredible power as a leader of being willing to drop the mask, be vulnerable and say “I don’t know.” I went to LaL for better self-understanding, and now I am continually challenging myself. I have to ask “am I doing this to satisfy my personal ego, or to support my team and my company?”

In attending LaL together with my team, we realized that until we were able to have non-ego-driven, open, honest and complete communication, we only stayed on the surface of the issues. LaL has helped me to learn how not to avoid conflicts, but to use them to address the real issues and save immeasurable time and energy.