As our executive management team engaged in LaL’s one-year leadership development program, we developed a level of trust and communication unique to the LaL experience. During this time, even though we reorganized our entire business, we were able to retain key members of our team who were receiving competitive offers from Internet start-ups and to significantly increase our business revenue while the entire industry imploded around us. LaL’s involvement in these events (through seminars, in-house strategy sessions and coaching) was a very critical factor in our miraculous success.
One important observation regarding the investment of seminar time: we have experienced to conclusion that the best time to attend LaL is when you believe you can least afford to spend the time. Our return on investment in both time and money has been substantiated through the feedback of our employees, our vendor partners and our families.